Instructor:
Philippa Girling
Hours: 9:00 am - 4:30 pm; Registration/Breakfast begins at 8:30
am
Do you have limited resources to implement an
operational risk framework? Are you trying to determine the vital
elements of a successful operational risk program? Are you unsure
where you should focus your efforts to ensure you meet your business
and regulatory requirements? Do you want to learn the do’s and
don’ts of a successful and practical approach to operational risk
management? Would you like to have proven generic templates to kick
start your program?
Who should take this seminar?
What will you learn?
By the end of the course,
you will be able to:
-
Propose a governance structure that will support appropriate
operational risk management at their firm
-
Implement an internal marketing strategy to ensure effective
adoption of the operational risk program
-
Roll out a training program to facilitate the required culture
change
-
Implement effective loss data collection processes and
procedures
-
Produce meaningful and actionable reporting for management
-
Design KRIs that have value
-
Design an appropriate RCSA approach
-
Produce operational risk policy documents
-
Prepare an operational risk update for the Board
Course Outline
DRIVERS AND DESIGN
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Identifying the drivers for operational risk in your firm
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Optimizing the design of your operational risk framework
-
The vital elements of an operational risk management framework
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Planning the rollout or enhancement of an operational risk
framework
-
Tracking progress
Takeaway: Generic operational risk policy
(Word)
TRAINING, MARKETING AND CULTURE CHANGE
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Designing an effective training program
-
Implementing a launch or re-launch plan
-
Marketing the culture change
-
Embedding the culture change
-
Winning over partners: Audit, SOX, Compliance etc.
Takeaway: Generic operational risk
training pack (Powerpoint)
LOSS DATA COLLECTION
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Setting standards: Who, what, where, when, why and how?
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Designing a practical process
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The use of operational risk coordinators
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Mitigation and action tracking
-
External data sources
Takeaways: Sample loss data collection
standards (Word) and generic loss data collection templates (Excel)
RISK AND CONTROL SELF ASSESSMENT
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Pros and cons of different styles of RCSA
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Planning for RCSA roll out and maintenance
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Setting standards and procedures for RCSA
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Setting scope and content of RCSA
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Keeping RCSA’s current
Takeaway: Generic RCSA templates (Excel)
KEY RISK INDICATORS (KRIs)
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Types of KRIs, KPIs, KCIs
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How to collect relevant KRIs
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Sources of KRIs
Takeaway: List of potential KRIs (Excel)
REPORTING
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Answering the ‘So What?’ questions
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Effective loss data reporting
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Effective RCSA reporting
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Effective KRI reporting
-
Effective operational risk reporting
Takeaway: Sample reporting package (Powerpoint)
SELECTING IT TOOLS
